FAQ

Yes! We have a showroom in Alexandria Sydney where you can view a selection of Franka Favourites. The showroom is not manned at all times, but you can make an appointment for a time that suits here.

NOTE: If you are hoping to see something specific at your visit, please let us know if the notes section so we can ensure that we have that item on display. We will do our best to ensure that it is transferred over from the warehouse if not on display.

At this stage, the best way to make contact with the Franka team is via email at hello@franka.com.au.

If your enquiry relates to an existing order, please reach out to orders@franka.com.au and we'll respond to you within 24 hours.

Our showroom is located within the Workit Co-working space in Alexandria.

The address is -

Workit Space  

Building A1 Unit 10   35-39 Bourke Road   Alexandria NSW 2015

If you are attending for an appointment during the week, there is a visitors parking spot that can be booked - please email us at hello@franka.com.au to arrange and we will do our best to book this for your visit.

The parking spot is located at the A1 loading dock and is situation to the right hand side of a large black box which is a cardboard compressor. There is a bollard which needs to be unlocked prior to it being used so ensure that you have booked prior to your visit.

At this stage, we only have a showroom in Sydney. However - if you are interested in road testing one of our chairs or smaller items, in some cases, we can send you the item test in your space before committing. Please reach out at hello@franka.com.au if you'd like to explore this option.

NOTE: There will be a delivery fee payable with this option, however this is fully redeemable if you move forward with a purchase.

If you're in the process of furnishing an entire room, and need several items - we can offer package discounts to help with this.

Please get in touch with us at hello@franka.com.au with a list of what you're hoping to purchase and we can arrange a quote for you.

YES - we have years of experience and can help advise on best items for your space, lifestyle and budget.

Reach out directly to Shelley at shelley@franka.com.au to make a time, either in your space, in the showroom or over Zoom if you're out of Sydney.